Policies
Appointments
Due to the size of my suite, I work on one client at a time by appointment only. Online booking is available here (link to Book Appointment). If the date and time available do not fit your schedule, please contact me for a consultation and I will determine when I can next fit you into my salon schedule for an appointment.
Please keep in mind that I am a wife and mother to young children, so scheduling may be a challenge at times. I appreciate your understanding.
I cannot guarantee appointments for late arrivals. Please call the salon with an updated estimated time of arrival.
The credit card on file is only charged full service price if you do not call nor show up for your scheduled appointment time.
Cancellations
Your appointment time is reserved just for you. Unlike other stylists, I DO NOT double book. Should you need to reschedule or cancel your appointment, I kindly ask for 48 hours notice so that I can accommodate other guests. If you need to cancel up to 48 hours before your appointment, please click on the link in your confirmation email to cancel your appointment without penalty.
If your cancellation is within 24 hours of your appointment time, please email judierene@gmail.com. Be aware that any cancellation within 24 hours is subject to a fee equivalent to 50% of your scheduled service price that will be immediately charged to the credit card on file. Marabou Curls and Beyond Salon will not be responsible for cancellations that are called in, texted in, sent to the wrong email, or not sent in accordance to this policy.
Clients who do not show up to their appointment without notification or those canceling within 4 hours of any appointment will be charged 100% of their appointment price immediately to the credit card on file. Thank you for your understanding.
Payments
Payment Methods
I accept cash, Visa, MasterCard, American Express, and Discover along with Zelle, CashApp and PayPal.
Appointment Confirmations + Reminders
To help remind you of your special time with me, I have several options to assist you. If your cell phone number is listed during time of online booking, you will automatically receive an email + text reminder 72 hours in advance of your appointment. Not getting reminders? Please let me know.
When you schedule your appointment, a confirmation email is generated by our system and sent to the email address on file. Please check your spam box if you do not receive this confirmation. Add us to your list of contacts in order to receive all email appointment notifications.
Late Policy
Should you be running late, I will hold your appointment for 15 minutes provided I hear from you. If you are more than 15 minutes late without notice, you will be charged and asked to reschedule.
Detangling fee
Anytime a client’s hair requires more than 20 minutes of detangling*, a detangling fee ($55.00 +) will apply. If you know your hair will need detangling, please schedule a detangling session to ensure that I have enough time for the service.
If your hair needs extra detangling and a detangling session was not previously scheduled, your appointment time may have to be rescheduled due to time constraints.
*Please note, I will be hosting detangling classes soon. Subscribe to our newsletter for more information.
Children
Children are not permitted in the salon if they are not being serviced.
Children under 6 are not permitted in the studio. Please contact the salon via text or email to inform of a child appointment as more time may be required.
Parents must remain in the shop with your children 12 and under for the duration of the appointment.
Wedding
Bridal styling requires a consultation at least 30 days prior to wedding day.
Who we are
Our website address is: http://judier.sg-host.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
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Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.