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Appointments
Your appointment time is reserved just for you. Should you need to reschedule or cancel your appointment, I kindly ask for 72 hours notice so that I can accommodate other guests. If you need to reschedule up to 24 hours before your appointment, please click on the link in your confirmation email .
If your cancellation is within 24 hours of your appointment time, please email judierene@gmail.com. Be aware that any cancellation within 24 hours is subject to a fee equivalent to 25% of your scheduled service price. Therefore you forfeit your deposit .
Marabou Curls and Beyond Salon will not be responsible for cancellations that are called in, texted in, sent to the wrong email, or not sent in accordance to this policy.
Clients who do not show up to their appointment without notification or those canceling last minute will be blocked from scheduling future appointments .
Thank you for your understanding.
Cancellations
Your appointment time is reserved just for you. Should you need to reschedule or cancel your appointment, I kindly ask for 72 hours notice so that I can accommodate other guests. If you need to cancel up to 24 hours before your appointment, please click on the link in your confirmation email to reschedule your appointment without penalty.
If your cancellation is within 48 hours of your appointment time, please email judierene@gmail.com. Be aware that any cancellation within 24 hours is subject to a fee equivalent to 25% of your scheduled service price therefor you forfeit your deposit.
Marabou Curls and Beyond Salon will not be responsible for cancellations that are called in, texted in, sent to the wrong email, or not sent in accordance to this policy.
Thank you for your understanding.
Payments

Payment Methods

Marabou curls salon accept cash, Visa, MasterCard, American Express, and Discover along with Zelle and PayPal.

Appointment Confirmations + Reminders

To help remind you of your special time with me, I have several options to assist you. If your cell phone number is listed during time of online booking, you will automatically receive an email + text reminder 72 hours in advance of your appointment. Not getting reminders? Please let me know.

When you schedule your appointment, a confirmation email is generated by our system and sent to the email address on file. Please check your spam box if you do not receive this confirmation. Add us to your list of contacts in order to receive all email appointment notifications.

Late Policy
Should you be running late, please inform me via text 770 742 9998 . I will hold your appointment for 15 minutes provided I hear from you. If you are more than 15 minutes late without notice, you will forfeit your deposit
And your appointment will be cancelled.
Detangling fee

Anytime a client’s hair requires more than 20 minutes of detangling*, a detangling fee ($55.00 +) will apply. If you know your hair will need detangling, please schedule a detangling session to ensure that I have enough time for the service.
If your hair needs extra detangling and a detangling session was not previously scheduled, your appointment time may have to be rescheduled due to time constraints.

*Please note, I will be hosting detangling classes soon. Subscribe to our newsletter for more information.

Children
Children are not permitted in the salon if they are not being serviced. Special accommodation can be made for mom’s with babies under 1 who are in need of postpartum hair care. Please email judierene@gmail.com before scheduling
Children under 14 are not permitted in the studio. Please contact the salon via text 770 742 9998 or email judierene@gmail.com to discuss one on one children/parent training.
Parents must remain in the shop with your children 12 and under for the duration of the service.

 

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